Subversion - PROPFIND request failed

Today I granted access to our Subversion repository to third party developer and he responded back almost immediately. He got the following error while trying to connect to Subversion using TortoiseSVN client:

Error: PROPFIND request failed on '/path/to/Subversion' 
PROPFIND of '/path/to/Subversion':
403 Forbidden (https://foobar.svn.domain) 

Based on the error message in Apache error log for Subversion "client denied by server configuration" I asked developed to confirm that he started VPN connection before trying to access Subversion. The access problem got resolved as soon as he enabled VPN connection on out of the office computer.

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