SOLVED: Google Backup & Sync not starting - Windows 10

Google Backup & Sync not starting or not not launching? There is the solution for this problem. As you already know, Google made an announcement that Google Drive app going away. Google Drive app for PC and Mac is officially being deprecated and the company’s developers announced in a blog post that it will no longer be supported starting December 11, 2017. Instead, you’ll need to choose from one of two new apps and I decided to go with Backup and Sync app. Backup and Sync fits my needs, but I was not able to start it after the installation.

I have followed the below steps to install Google Drive on Windows 10

  • Click https://www.google.com/drive/download/
  • On your computer, click Download for PC.
  • Read the Terms of Service and click Agree and download.
  • After it’s downloaded, open installbackupandsync.exe.
  • If you see a window asking if you want to allow the program to make changes on your computer, click Yes.
  • If you’re asked to restart your computer, do it now.
  • Start Backup and Sync.
  • Sign in with your Google Account username and password.
  • Choose your sync settings and click Next.

It didn't ask me to restart my Windows 10 computer, but I restarted it anyway. Personally I like restarting it. Nothing happened. How about I start "Backup and Sync from Google" manually. I tried to launch it and again nothing happened. I restated Windows 10 again. Google Backup and Sync was not starting automatically, even though the setting to startup automatically were enabled. I tried these troubleshooting steps in a sequence, but it didn't help

  • Run a check on the device software updates and network connection settings.
  • Clear Backup and sync app cache.
  • Restart the device.

After going around and reading Google Drive Help Forum I found that there is a problem that Backup and Sync from Google application is not able to run with a standard user account without administrator privileges. One possibility is a switch-off the User Account Control (UAC) in Windows 10, but it means a decrease of Windows 10 security. Finally I have found the solution! You have to install Google Backup & Sync app on Windows 10 as administrator!

  • Click https://www.google.com/drive/download/
  • On your computer, click Download for PC.
  • Read the Terms of Service and click Agree and download.
  • After it’s downloaded, run installbackupandsync.exe as administrator.
  • If you see a window asking if you want to allow the program to make changes on your computer, click Yes.
  • If you’re asked to restart your computer, do it now.
  • Start Backup and Sync.
  • Sign in with your Google Account username and password.
  • Choose your sync settings and click Next.

I hope it would work for you too. The most important thing to remember is that your files are still safe and you will need to replace the Drive app with Backup and Sync app before March 12, 2018, when the original apps shut down completely.

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